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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Leah Wells

November 10, 2023

5  out of  5 rating by Leah Wells
"Crystal over at Charlie Pelt is awesome to work with! She is super knowledgeable and always provides stellar customer service."

David Riley

October 30, 2023

5  out of  5 rating by David Riley
"Crystal Maddox is simply AMAZING!!! No one likes having to deal with insurance companies, but Crystal has made everything so simple in switching agents and finding discounts that I qualified for. I highly recommend you give Crystal a call!!!!"

Cherish Prince

October 22, 2023

5  out of  5 rating by Cherish Prince
"My auto-insurance agent, Crystal Maddox, has done an exceptional job with my policy since transferring it to her office. She made sure I had the coverages I needed, while also finding a discount I did not know I was eligible for. I highly recommend her for your insurance needs."

Kayley McNorton

October 20, 2023

5  out of  5 rating by Kayley McNorton
"Brian at Charlie Pelt State Farm has taken such good care of us this morning! He is intelligent, time efficient, and has many solutions! It was a pleasure to work with him this morning, and I look forward to working with him in the future for our insurance needs!"

Brian Sammons

October 20, 2023

5  out of  5 rating by Brian Sammons
"Crystal Maddox did a great job helping me with my renters insurance! Highly recommend her for all your insurance needs!!!"

Asusena Asat

October 18, 2023

5  out of  5 rating by Asusena Asat
"My name is Nadgee, just wanted to thank Crystal for how professional and effective was our phone conversation and how she managed to help us get set straight with no long waiting over the phone. Thank you so much for everything again Crystal! You the Best!"

Matthew Echols

September 5, 2023

5  out of  5 rating by Matthew Echols
"Crystal Maddox was awesome! She was patient, helpful and ensured that my situation was taken care of. If you are looking for insurance be sure to ask for Crystal or any other agent there, I’m more than positive they will take care of you."

Deborah Davis

August 28, 2023

5  out of  5 rating by Deborah Davis
"Crystal was very professional and helpful with our need kind I would like to thank her. For her help"

Ro Dubs

August 28, 2023

5  out of  5 rating by Ro Dubs
"Crystal was great!! Very punctual in returning my phone calls, worked w/ me to get the price range I was looking for. I recommend Charlie Pelt, State Farm."

Connor Steckman

August 24, 2023

5  out of  5 rating by Connor Steckman
"Best Insurance this side of the Mississippi!! The team here is very professional, respectful, and gets the job done fast Everytime! I can’t say enough good things about this place!"

John Moon

August 11, 2023

5  out of  5 rating by John Moon
"Crystal Maddox was wonderful. Very helpful and professional. Saved me $100+ and took care of everything for me.."

Patrick Branson

July 24, 2023

5  out of  5 rating by Patrick Branson
"I've got nothing but good things to say about Charlie Pelt."

Jessica Smith

June 2, 2023

5  out of  5 rating by Jessica Smith
"Charlie Pelt’s staff is awesome! The representative that I always speak to is Jennifer. She is very knowledgeable, patient and polite. I would recommend Charlie Pelt State Farm to everyone."

Walter Topps

May 15, 2023

5  out of  5 rating by Walter Topps
"Good service and very polite, knowledgeable representative. Would recommend to anyone."

hunter jones

May 10, 2023

5  out of  5 rating by hunter jones
"Brian stayed very persistent with me for a long time and I'm glad he did. Brian won me over and I plan on being a State Farm customer for a long time because of him. He got me an amazing rate and a great policy. I will recommend Charlie Pelt State Farm to everyone I know looking for Insurance!"

Randi Carlyle

May 3, 2023

5  out of  5 rating by Randi Carlyle
"We had the privilege of working with Ms. Ashton and she was awesome! Easy to work with very helpful! Thanks for all of your helping setting up a new policy!"

Nathan Skidmore

August 15, 2022

5  out of  5 rating by Nathan Skidmore
"Anna is the best!"


January 24, 2022

5  out of  5 rating by Arvo
"Thank you sir. One star was a regret. You have taken great care of my family for years."


January 6, 2022

5  out of  5 rating by Susie
"Personable, caring, very responsive!! Charley and his team are great! They listen and are very good at returning calls. You really need this kind of team behind you. Totally recommend them. Give them a call. Truly are the best in this business."

Ashley Mohorne

October 20, 2021

5  out of  5 rating by Ashley Mohorne
"Very nice compassionate ppl go out there way they customers keep up the great work"

Lee Cole

August 4, 2021

5  out of  5 rating by Lee Cole
"Jennifer Cole was able to save me money on my three Auto policies while increasing the coverage that I had and also got me into a lower deductible. Awesome service and awesome staff."

Ken Swygert

June 22, 2021

5  out of  5 rating by Ken Swygert
"Charlie Pelt State Farm agency is very professional and informative in both the insurance industry and the mortgage industry. We recently purchased four new vehicles at one time, and due to the experience of Jennifer Cole, we were able to get one of the highest coverages for all of our vehicles, while our over all monthly premium only increased by $28, due to all the discounts that Jennifer was able to provide. Also, Charlie is a mortgage broker for Rocket Mortgage. He was able to get us a new 15 year mortgage that cut 13 years off of our previous mortgage, while saving us $1000 in our overall monthly expenses. Plus, we were able to take enough equity out of our house in order to do some up grades. We repainted the inside of the house and are now in the process of redoing all the floors. Charlie Pelt State Farm has been very versatile in helping to meet all of our car and household needs. Thanks Charlie for all that your office has done for my family. Ken Swygert"

Dave Legrand

April 23, 2021

5  out of  5 rating by Dave Legrand
"I got a nice quote from Samantha Bagnato she was very helpful"

Cynthia Church

April 23, 2021

5  out of  5 rating by Cynthia Church
"The agent or the person that I spoke to Samantha Bagnato was very helpful"

Very Okay

April 19, 2021

5  out of  5 rating by Very Okay
"Very responsive and helpful. I spoke with Samantha and she was able to answer all of my questions and even made suggestions that I hadn't thought of. 10/10 service :)"